Northwest Airlines Frequently Asked Questions
How do I know whether to file a claim with NWA or DAL?
If you called in sick prior to the merger date, you will need to file a claim with NWA. If you called in sick after the merger date, you will need to file a claim with DAL. Click HERE to file a claim with Delta or for more information.
How do I obtain a claim application?
To file a claim with NWA, contact Dana Bates, Claims Consultant, at 800-241-6103 Ext 240. To file a claim with DAL, contact Monica Primer, Claims Consultant, at 800-241-6103 Ext 241.
What is the definition of disability?
A medically determinable physical or mental condition which renders the Participant incapable of continuing in the service of the Employer as an airline Pilot, provided, however, that no such condition shall constitute a Disability where the Disability:
- resulted from or consists of habitual use of alcoholic beverages or addition to narcotics, or
- was contracted, suffered, or resulted from an intentionally self-inflicted injury, or
- was incurred while engaged in any flying activity producing remuneration for other than the Employer (provided, however, that a Disability incurred by a Participant who is engaged in flying activity for the armed services of the United States, or any of its States, shall not fail to constitute a Disability because that flying produces remuneration for other than the Employer).”
How soon do you need the completed claim application?
60-90 days prior to the Board Meeting before exhaustion of your sick/vacation
How often does NWA make decisions regarding claims?
Quarterly (February, May, August, November)
What is continuing proof?
Proof of continuing disability
Why is continuing proof necessary?
It is a provision of the Plan as approved by the Retirement Board or LTD Board.
How often is continuing proof requested?
Usually 12 or 18 months depending on your Plan. It may be requested sooner if your benefits were approved after the merger date.